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Perfect Phrases for Customer Service Mantesh

Infohash:

6F633F7C7A0BB59A097724F0D7626C22640D59B3

Type:

Other Ebooks

Title:

Perfect Phrases for Customer Service-Mantesh

Category:

Other/E-books

Uploaded:

2011-03-16 (by MANTESH )

Description:

http://img19.imageshack.us/img19/2174/manteshwerg.jpg Perfect Phrases for Customer Service 2nd Edition Publisher: Mc/G..raw-H,.ill; 2 Edition 2011 Robert Bacal English 256 Pages ISBN: 0071745068 PDF 1.05 MB THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: * Defusing bad situations before they get worse * Handling complaints patiently and professionally * Satisfying customers and increasing sales * Building long-term relationships with important cust

Files count:

4

Size:

1.12 Mb

Trackers:

udp://tracker.openbittorrent.com:80
udp://open.demonii.com:1337
udp://tracker.coppersurfer.tk:6969
udp://exodus.desync.com:6969

Files:

1. Perfect Phrases for Customer Service-Mantesh/Perfect Phrases for Customer Service-Mantesh.pdf 1.05 Mb
2. Perfect Phrases for Customer Service-Mantesh/Manteshwer.jpg 62.39 Kb
3. Perfect Phrases for Customer Service-Mantesh/Torrent downloaded from AhaShare.com.txt 59 bytes
4. Perfect Phrases for Customer Service-Mantesh/Torrent downloaded from Demonoid.txt 46 bytes