Perfect Phrases for Communicating Change

http://ecx.images-amazon.com/images/I/51OsGtD9O%2BL._SS500_.jpg Perfect Phrases for Communicating Change by Lawrence Polsky, Antoine Gerschel MGH Lawrence Polsky, Antoine Gerschel 2010 ISBN: 0071738312 176 pages PDF ENGLISH 11.5 MB Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must choose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for: •Articulating new company initiatives •Responding to questions with confidence •Easing employees' fears •Clarifying roles and responsibilities •Addressing resistance and performance problems Praise for Perfect Phrases for Communicating Change

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cranswick (2010-12-07)

Where do you get access to all this material? (not that I'm complaining - It must be a full time job,)

kraftx1 (2014-02-19)

Excellent! Thank-you!